For Clients

Here is the plain version of how booking, paying, and refunds work on Meetmy. Each Creator's page also states its rules where they apply — validity and refunds on the package and on your pass, rescheduling on the booked call itself.

These For Clients terms apply when you book or receive sessions on Meetmy. They supplement, and are governed by, the Terms of Service; where they conflict on a client-specific matter, these control.

Sessions on Meetmy are intended for adults aged 18 or older. You must be 18 or older to book, and sessions are not offered to minors.

The Creator sets their price. A service fee and a payment-processing fee are added on top and shown as separate line items at checkout before you pay (a small minimum applies on low-value purchases). You always see the total before paying.

Amounts are in USD; your bank may apply currency-conversion or foreign-transaction fees we do not control.

For each payment we email you a receipt containing a link to an invoice, which itemises the Creator's price and each fee and can be downloaded as a PDF. Free claims are not charged and so are not invoiced. Keep the receipt email: it is how you reach the invoice later.

Meetmy sets standard booking, rescheduling, and no-show policies, stated on each Creator's page at the point they apply. These platform-wide defaults are part of your agreement when you book. A Creator may choose to be more generous, but not less:

• Reschedule free up to 24 hours before a session.
• No-show: if you do not show and did not reschedule at least 24 hours ahead, the session counts as used — the Creator held that time for you.
• Passes and packages are used by booking sessions within the validity window shown at purchase.

When you buy, the money goes to the Creator's balance, so purchases are generally final. Changing your mind, or no longer needing the sessions you bought, is not grounds for a refund.

The one exception is a Creator with no times open at all, so there is nothing left for you to book: then we may refund the sessions you have not used. As long as the Creator has at least one bookable slot, the sessions are still available to you and the purchase stands.

When that exception applies, the refund covers everything you paid, fees included. In any other case — for example a Creator agreeing to a refund as a goodwill gesture — the refund covers the package price only: the service fee and the processing fee cover the original transaction and are non-refundable.

A refund goes back to your original payment method within 5–10 business days. When a purchase is refunded, its remaining sessions are removed from your account.

Session quality is the Creator's responsibility. Please raise concerns with your Creator directly; if you cannot resolve it, contact [email protected]. Meetmy does not guarantee or arbitrate service quality and is not a party to your engagement with the Creator (see the Terms of Service).

Meetmy does not verify Creators' credentials and does not conduct background checks. You are responsible for deciding whether a Creator is right for you.

Sessions may not be recorded without the consent of all participants. Meetmy does not record your sessions.

Treat Creators professionally. Harassment, abuse, or threatening conduct may result in removal from the platform.

A tip is a voluntary one-time payment to a Creator. It is non-refundable, and it buys nothing: it is not payment for any service, session, or future session.

When you create an account on a creator's page, place an order (including a free one), or complete a creator's quiz while signed in, you're added to that creator's client list. The creator can see your name and username — never your email — and may send you offers through Meetmy, which we deliver on their behalf. You can stop all creator offers at any time in your settings; essential account messages will still reach you.

Email: [email protected]. Meetmy Inc., Dover, DE — full address in the Terms of Service.