Lisa | Business Linguist
Lisa | Business Linguist
Your situation is specific.Your focus plan should be too.Book an intro call to build yours
1 of 10
Starting an email with 'To Whom It May Concern' is always the most professional opening.
A
False
B
True
Someone says 'Let's table this'. What's the next action?
A
Postpone it
B
Discuss it now
Your team is off-topic. How do you redirect smoothly?
A
Let's circle back to the agenda.
B
We're off-topic now.
Often, your client uses jargon you don't know. Best response?
A
Nod and look it up later
B
Ask for clarification
You want to sound less definitive. Which phrase helps?
A
We must do...
B
I think we should...
Your colleague keeps using 'ASAP'. Is this always appropriate in business communication?
A
Yes, it shows urgency
B
No, it can sound demanding
You want to confirm understanding. Which question is better?
A
Does that make sense?
B
Do you understand?
Is 'I need to make a correction' always the best way to correct someone?
A
Yes, it's clear and concise.
B
No, often too direct.
Your colleague emails, 'Let's circle back to this next week.' What are they suggesting?
A
Discuss it again now
B
Revisit the topic later
Which option is more professional for offering a solution?
A
The solution is...
B
Perhaps we could try...
Lisa
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